Terms of Service

Effective Date: December 30, 2025

Welcome to ReloadPi.com, a digital platform owned and operated by CrossLabs. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

1. Overview

ReloadPi.com provides access to digital goods (e.g., mobile top-ups, vouchers, prepaid cards) via APIs connected to third-party providers.

2. Eligibility

  • Be at least 18 years old or the legal age in your jurisdiction.
  • Have the legal capacity to enter into binding agreements.
  • Not use our services for any unlawful or prohibited activities.

3. Use of Services

You agree to use ReloadPi.com for lawful purposes only. You are responsible for all activity conducted through your account or integration.

Prohibited use includes (but is not limited to):

  • Fraudulent transactions
  • Reselling without compliance to our API terms
  • Attempting to reverse-engineer, exploit, or overload our systems

4. Pricing and Payments

Prices for digital goods are determined based on information from third-party providers. In some cases, service fees or commissions may apply.

You are responsible for reviewing the final price (inclusive of any service fees) before making a purchase.

We currently support payment via cryptocurrency (e.g., PI COIN), and you acknowledge that:

  • Cryptocurrency transfers may involve network or conversion fees.
  • We do not control third-party wallet systems, and delays/losses beyond our control may occur.

5. Cryptocurrency Payments & Third-Party Gateways

ReloadPi.com integrates with third-party payment providers such as Pi Network SDK, NOWPayments, and similar services to process cryptocurrency payments.

These providers are solely responsible for handling payment routing, confirmations, network fees, and any currency conversions. ReloadPi.com does not control the underlying blockchain networks, confirmation speed, or settlement finality.

Any issues related to transaction broadcast, network congestion, confirmation delays, or failed payments must be addressed with the relevant wallet or payment provider. Our responsibility begins once a payment is confirmed as successful and is limited to delivering the purchased digital goods.

6. Refund Policy

  • All transactions are final once confirmed.
  • No refunds for successfully delivered products.
  • No refunds for user errors (e.g., wrong number/account ID).
  • No refunds for issues caused by third-party wallets or networks.

If a transaction fails due to a system or provider error, contact support. We will investigate and resolve issues on a case-by-case basis.

7. Product Accuracy & Region Filtering

ReloadPi.com displays products based on strict filtering criteria, including country, region, brand, and product type. Our system ensures that items such as digital vouchers or gift cards cannot appear outside their intended regional category. For example, a Germany-region voucher will not be shown under United States listings.

You acknowledge that regional restrictions are enforced by the original product providers (e.g., Amazon, mobile operators), and ReloadPi.com cannot modify, convert, or circumvent these restrictions.

By purchasing a region-specific product, you accept responsibility for ensuring it matches your intended usage region. All sales are final once delivered.

8. Availability and Uptime

We aim to offer 24/7 access to our services, but we cannot guarantee uninterrupted availability. Maintenance or provider-side outages may occur. You agree that we are not liable for any downtime or service interruptions.

9. Third-Party Providers

Our platform connects to digital goods providers through API integrations. These providers are responsible for product fulfillment. While we strive to maintain accurate data, we are not responsible for inaccuracies or availability issues from third-party systems.

10. User Content, eBooks & Intellectual Property

ReloadPi.com may allow users ("Creators") to upload digital content, including eBooks, documents, images, and related materials ("User Content").

You retain ownership of your User Content. By uploading User Content, you grant ReloadPi.com a limited, non-exclusive, worldwide license to host, store, reproduce, display, distribute, and make your User Content available to end users solely for the purpose of operating the platform and delivering the services you request.

You represent and warrant that you own or have obtained all necessary rights to upload and distribute your User Content, including any text, images, cover artwork, or other materials included with the content.

You are solely responsible for your User Content. ReloadPi.com does not review, verify, or guarantee that uploaded content is free of third-party intellectual property claims.

If you believe content on ReloadPi.com infringes your rights, please contact us at support@reloadpi.com with sufficient information to identify the allegedly infringing material. We may remove or restrict access to content while we review the claim.

11. Platform Intellectual Property

All branding, logos, software, code, design elements, and other materials related to ReloadPi.com are owned by CrossLabs or its licensors and are protected by intellectual property laws. You may not use our intellectual property without prior written permission.

12. Changes to Terms

We may update these Terms at any time. If we make material changes, we will notify users via email or website notice. Continued use of the service constitutes acceptance of the revised terms.

13. Contact Us